1. Introduction

YallahLebneni ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you use our Lebanese language learning application ("Service").

2. Payment Processing & Subscriptions

• We use Stripe as our third-party payment processor for handling transactions securely.
• When you make a purchase, your payment details (such as credit card information) are processed directly by Stripe and are not stored on our servers.
• Stripe complies with the Payment Card Industry Data Security Standard (PCI-DSS) to ensure secure transactions.
• Your billing information is used solely for processing payments and resolving billing-related inquiries.
• Subscription charges are automatically renewed at the end of each billing period (monthly or yearly) unless canceled before the renewal date.
• You will receive email notifications for successful payments, upcoming renewals, and payment failures.
• We store your subscription status, start date, and renewal date to manage your access to premium content.

3. Data Collection & Usage

• We collect personal data such as name, email address, and payment details for account management and customer support.
• We do not sell or share your personal information with third parties except as necessary for payment processing and service improvements.

4. Refunds & Cancellations

• Subscription payments are non-refundable unless stated otherwise.
• You may cancel your subscription at any time through your account settings. Your access will remain active until the end of the billing period.

5. Trial Access & Content Restrictions

• New users are automatically granted a 7-day free trial upon registration.
• During the trial period, users have limited access to premium features, specifically the "which-word" learning page, and "letters" tab. Topics like Family, Food, Transportation, and Places are now part of our free content.
• We collect and store trial status information, including start date and expiration date, to manage feature access.
• User progress data is collected and stored during the trial period and remains accessible if the user upgrades to a paid subscription.
• Trial periods are limited to one per email address, and we may store information to prevent abuse of the trial system.

6. Security Measures

• We implement encryption and security protocols to protect your data.
• Stripe's security policies apply to all payment transactions.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@yallahlebneni.com.